Ravi Jay is a trusted entrepreneurial and customer-centric Digital delivery & Product leader. He has 21+ years’ experience demonstrating value of digital transformation initiatives, directing cross-functional teams delivering complex digital technology & GenAI integrations and building physical products that people love to use. His views on business agility has evolved since his first sprint planning in 2007. His interests include natural language processing, agile transformation, gamification and bringing people together to deliver commercial products. Ravi has a Master of Science degree majoring in Artificial Intelligence (NLP) and an MBA specialising in Entrepreneurship.