Ramy Erfan is Vice President of Business & Technology Enablement at Citi, specialising in AI governance, enterprise transformation and operational excellence within highly regulated financial services environments.
With more than 13 years of international experience spanning technology, operations and risk, Ramy has led large-scale transformation programmes across multiple markets. His work focuses on moving AI and Generative AI beyond experimentation into trusted, enterprise-wide capabilities, helping organisations balance innovation with governance, regulatory requirements and measurable business outcomes.
Ramy works at the intersection of AI governance, delivery, and transformation, with a particular focus on developing the operating models, controls, and strategies needed to scale AI responsibly. Alongside his role at Citi, he is an international speaker on enterprise AI and digital transformation and mentors MBA students at Imperial College Business School.