Autonomous Enterprise

09:30 - 09:45

Chairperson's Opening Remarks

Armand Angeli

Vice-President Digital Transformation Group

DFCG


09:45 - 10:25

Panel: Building the Autonomous Enterprise

Artificial intelligence is rapidly evolving from a productivity tool into an operational capability. As autonomous agents become capable of reasoning, planning and taking action, organisations must rethink how work is structured, decisions are made, and value is created. This panel explores what defines an autonomous enterprise, the opportunities it presents, and the practical steps organisations are taking to move beyond traditional automation.

 

Kristin Szekat

Global CoE Intelligent Process Automation

DHL

Akhil Nagpal

Vice President

Kuehne+Nagel

Eddie Milev

Editorial Lead | Tech & Innovation

Economist Enterprise | The Economist

Astitva Karunesh

Head | Data Science & AI Business Lead

Lloyd's Banking Group


10:30 - 11:00

Presentation: Beyond Automation - Designing the AI-Native Organisation

Deploying AI is one challenge; redesigning an organisation around it is another. As intelligent systems become embedded across every business function, leaders must rethink operating models, governance, workforce structures and technology foundations. Learn how leading enterprises are building organisations designed to continuously adapt, optimise and scale alongside AI.


11:05 - 11:35

Fireside: Human + Agent - The Future Operating Model

The most successful organisations won’t replace people with AI—they’ll redesign work so humans and intelligent agents complement one another. Explore how businesses are redefining collaboration, accountability and productivity in the autonomous enterprise.

Learn how to:

  • Allocate work between humans and AI agents.
  • Build trust in autonomous decision-making.
  • Maintain governance and accountability.
  • Improve employee productivity.
  • Prepare workforces for AI-native operations.

Akhil Nagpal

Vice President

Kuehne+Nagel


11:35 - 12:05

Networking Break


12:05 - 12:35

Presentation: Operationalizing AI - Infrastructure to Agents - Unlocking Business Value at Scale

As enterprises push beyond traditional machine learning into the realm of autonomous AI agents, today’s MLOps platforms are being stretched to their limits. New demands – like managing prompt versioning, orchestrating agent behaviour, and ensuring governance across increasingly complex AI systems – signal the need for a new operational paradigm.

In this forward-looking session, Amit Nandi explores what it takes to evolve enterprise architecture for the Agentic AI era. Drawing from his work building systems where humans interact with autonomous agents through LLM interfaces – and where domain-specific Large Quantitative Models (LQMs) and specialised Small Language Models (SLMs) are coordinated by agents—Amit will share a practical vision for the next generation of AI infrastructure.

From rethinking the five foundational layers of AI (Infrastructure, Data, Code, Models, and UI) to introducing AgentOps as a distinct discipline focused on orchestration, memory, and real-time feedback loops, this talk delivers a blueprint for building scalable, human-aligned AI systems.

What you’ll learn:

  • How to align technical foundations for scalable, agent-driven AI adoption
  • Where MLOps ends, and LLMOps or AgentOps begins – and why it matters
  • What’s needed to support multi-agent systems with real-time collaboration and adaptation
  • How to future-proof your AI stack for human-in-the-loop and autonomous use cases

Whether you’re modernising infrastructure, operationalising LLMs, or preparing for the next wave of AI agents, this session offers both strategic insight and hands-on guidance.

Amit Nandi

VP Solutions & Data Architecture

Barclays


12:40 - 13:00

Presentation: Reinventing Enterprise Operations

Intelligent automation is moving beyond repetitive tasks to fundamentally reshape enterprise operations. Discover how organisations are redesigning core business functions to become more agile, resilient and efficient.

Real-world use cases include:

  • Finance and accounting.
  • HR and employee services.
  • Customer operations.
  • Procurement and supply chain.
  • IT and internal support functions.

13:00 - 14:00

Lunch & Networking Break


14:00 - 14:30

Presentation: The Enterprise Knowledge Layer

Enterprise knowledge remains one of the biggest untapped assets within modern organisations. Discover how businesses are transforming fragmented information into trusted intelligence that powers both employees and autonomous agents.

Topics include:

  • Enterprise search and retrieval.
  • Knowledge graphs and semantic layers.
  • RAG and enterprise memory.
  • Data quality and trust.
  • Delivering context-aware decision-making.

14:35 - 14:45

Presentation: From Enterprise Knowledge to Autonomous Action

Enterprise knowledge only creates value when AI systems can use it to make decisions and take action. This session explores the next step beyond enterprise search and retrieval: connecting trusted organisational knowledge with intelligent agents and automated workflows.

Topics include:

  • Turning enterprise knowledge into actionable context.
  • Connecting RAG and knowledge layers with AI agents.
  • Moving from answers to decisions and actions.
  • Maintaining governance and human oversight.
  • Building the foundations for increasingly autonomous operations.

14:50 - 15:30

Panel: Reinventing Enterprise Operations

From finance and HR to customer service and supply chain management, intelligent automation is fundamentally changing how organisations operate. This session explores practical examples of businesses redesigning processes around autonomous capabilities, improving efficiency, reducing complexity and creating more agile operations.

Joseph Corasaniti

Head of Technical Operations & Forward Deployed Engineering

Stripe

Anand Singh

Head of Automation | Global Transformation Architect

Heidelberg Materials

Jose Ferrer

Head of AI & Automation CoE

Ricoh Europe


15:30 - 16:00

Networking Break


16:00 - 16:20

Presentation: Building and Scaling the Autonomous Enterprise

Moving from successful pilots to enterprise-wide deployment requires leadership, governance and measurable business outcomes. Hear practical lessons from organisations successfully scaling autonomous capabilities across the enterprise.

Key takeaways:

Moving beyond proof of concept.
Executive sponsorship.
Measuring ROI.
Risk management.
Driving adoption across the business.


16:25 - 16:55

Fireside Chat: From Workflows to Intent-Driven Execution

Traditional automation follows predefined rules. The next generation of enterprise systems understands objectives, reasons through complex tasks and dynamically determines the best course of action. Learn how organisations are moving from workflow automation to intent-driven execution, enabling greater flexibility, resilience and business responsiveness.


16:55

Chairperson's Closing Remarks