How are Chatbots evolving the Retail Industry?
The rise of AI has been well documented over the past few years, and there are countless predictions about how quickly robots will take over the workplace. Chatbots have become a ubiquitous theme across almost every customer-facing industry, as businesses explore how they can incorporate the technology into their services and platforms, shaking up their […]
AI: Taking Relationship Between Companies and Customers to the Next Level
Placing the customer first by using a powerful customer relationship management (CRM) tool is key to the success of any business. Artificial Intelligence (AI) and its subfields such as machine learning and deep learning are emerging as key technologies to power next-generation CRM platforms. AI can sift through volumes of data from the web, social […]